Shipping Policy

At Queens n Dolls, we're all about delivering joy; fast, safe, and with care. Here's what to expect when you shop with us:

Partial COD

For Partial COD orders, a ₹299 upfront payment is required to confirm the order. If the customer refuses to accept the order at the time of delivery, the ₹299 upfront payment will be non-refundable.

Order Processing

Your order will be processed within 1–2 days.

Once shipped, you'll receive a confirmation email with tracking details.

Delays & Exceptions

Sometimes delays can happen due to:

  • Weather conditions
  • Public holidays
  • Courier delays

If your order takes longer than expected, reach out to us — we're here to help.

Address Accuracy

Please make sure your shipping address is correct before completing your order.

We are not responsible for lost packages due to incorrect address details.

Need Help?

Got questions & feedback? We are listening

📧 queensdesk@queensndolls.com